We ask you to supply the following information during the ordering process:
- postal address
- email address
- telephone number (your telephone number may be given to our courier),
- credit card details (taken by Paypal Payments Pro)
These details allow us to process your order and to let you know the status of your order. Striders Edge Limited does not store credit card information. This is transmitted through our secure payment gateway to process payment for your order.
In order to serve you most efficiently, we work with a reputable third-party distribution warehouse called Lemon Path Ltd. They receive the information required to pick, pack and ship your order. Lemon Path Ltd are under strict obligation to keep your personal information private.
We use this information for the following purposes:
- to send you the product that you have purchased.
- to send email or conventional mail to you, after you have purchased a product.
- to let you know by email of new ranges and services.
Upon request, we will remove you from our email or catalogue mailing lists. Simply write to firstname.lastname@example.org with ‘unsubscribe’ in the subject field.
Safeguarding Personal Information
Striders Edge Ltd
Company No. 7520110
The registered office is: 39 York RoadElizabeth HouseLondonSE1 7NQUK
Please note that we do not ship orders or process returns at this address and only items purchased directly at www.stridersedge.com will be offered an exchange, refund or credit from Striders Edge Ltd. For any items purchased outside of stridersedge.com, such as a retail stockist or other online stockist you must contact them directly as they will have their own returns policy in place.